Saturday, June 5, 2010 – 09H00-18H00

On June 5, 2010, WPNG’s sister group in Grenoble (the Working Women’s Network of Grenoble) will run a seminar entitled “The Power of Feedback: Using Criticism Constructively.” Don’t miss this opportunity to develop the advanced communication skills you need to:

Tell an employee that they must make improvements in their work
Handle a negative performance appraisal when you’re on the receiving end
Deal with a customer who is vocally dissatisfied with your services

“The Power of Feedback: Using Criticism Constructively” will be facilitated by international trainer, facilitator, and certified coach Marie-José Astre-Démoulin, who works for a leading NGO in Geneva and who delivers workshops for private clients on an exceptional basis.

This full-day, hands-on seminar given in English will provide you with effective tools to handle these difficult situations with grace and turn them to your professional advantage. Trainer Astre-Démoulin will take you step-by-step through a proven feedback process designed to reduce tension and increase cooperation in the workplace.

Space is limited to 24 participants, and the seminar program will be customized to meet participant needs based on a personal questionnaire. Full details at http://www.wwng.net/the-power-of-feedback/. WPNG members can register for the WWNG member rate.

————————————————————————
For questions about any of the information in this email, please contact Sara Freitas-Maltaverne at sara [at] sfmtraduction.com.